Shipping policy

Shipping policy

The irelax.online is committed to providing our customers with prompt and reliable delivery service.

When can I expect to receive my shipment?

All orders are shipped from our warehouse within 5 business days after being placed. Delivery may take up to 50 business days from the shipment date, depending on the carrier's availability and your location. We apologize for any delays that may occur due to customs clearance, inspection, or carrier-related issues., depending on the availability of the carrier provider and location. We do apologize that shipment delay may occur if the shipment requires customs clearance or inspection, or transportation is delayed due to the carrier service.

How can I track my order?

A tracking number will be provided to you in your Shipping Confirmation email. You may use the number and track your order  on our website on the page https://www.cjpacket.com/

What are your shipping rates?

We have a free shipping to all destinations worldwide.


Which countries do you ship to?

Currently, we do ship worldwide. But in case your country may not be supported by our logistics, we will inform you right away and make necessary changes to your order. To know more about our destination listings, contact us via

primeman.help@gmail.com

How can I change my Shipping Address?

Changing of address is only allowed on or before 11:00pm (PDT, -7 GMT) on the same day of placing an order. You may contact us via

primeman.help@gmail.com to request for such changes.

Can I deliver to another address, other than my card billing address?

Yes, it is possible.

How is my order shipped?

Orders are shipped during regular business days, excluding holidays. Any orders placed on Saturday or Sunday will be shipped the following Monday.